Delete Your Account

Delete it now

Sign in with the Google account you use with us, then come back to this page to delete it.

In the app or on the site you can also go to My Account → Settings → Delete account.

What is deleted

• Your account and its link to your Google sign-in (name, email, photo)
• Your saved pieces and saved delivery details
• The link between your account and your orders and support chats

What we keep, and for how long

Orders you placed stay with us as guest records (order number, the name, phone and delivery location given at checkout, items and payment status), so we can deliver anything still on its way and meet accounting and tax rules. We delete or anonymise them once those rules no longer require them. Visit statistics are deleted after 13 months. Details are in our Privacy Policy.

No account, or want everything removed?

If you ordered as a guest or chatted with us, or want your past orders removed too where the law allows, contact us with your order number or phone number and we'll handle it within 30 days.